Privacy policy
Last updated: July 2026 · Compliant with the Protection of Personal Information Act (POPIA)
TransLog Transport Logistics Africa ("TransLog", "we", "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why, and how we look after it, in line with South Africa's Protection of Personal Information Act (POPIA).
Information we collect
Depending on how you interact with us, we may collect:
- Contact details you provide — name, company, phone number, email address — when you request a quote, an access code, or contact us.
- Operational details you enter into our tools — routes, vehicle information, load details and costings — to provide the service.
- Reports you submit — such as border or weighbridge status — which may include your name or vehicle reference if you choose to add them.
- Basic technical information your browser sends automatically when you visit the site.
Why we collect it
- To respond to your enquiries and provide quotes, bookings and load-matching.
- To operate the tools you use — the CPK calculator, load board, border status and truck-stop network.
- To improve our services and communicate with you about them.
- To meet our legal and regulatory obligations.
How we protect it
We take reasonable technical and organisational measures to safeguard your information. Our private operational areas are access-controlled, and we do not sell your personal information to third parties.
Sharing your information
We only share your information where necessary to provide the service you have asked for — for example, passing a load costing or booking request to the relevant party — or where we are required to by law. We do not sell or rent your personal information.
Your rights under POPIA
You have the right to ask what personal information we hold about you, to request that it be corrected or deleted, and to object to its processing. To exercise any of these rights, contact us using the details below.
Retention
We keep personal information only for as long as needed for the purpose it was collected, or as required by law, after which it is deleted or anonymised.
Contact us
For any privacy question or request:
info@translog.co.za · projects@translog.co.za · 082@usa.com
+27 82 361 3621 · +27 83 361 2888
Head office: Westgate, Roodepoort, 1724, Johannesburg, 2001, South Africa
Durban: Airport, Isipingo, Prospection, 4133, Durban, South Africa
This policy may be updated from time to time. The current version always appears on this page.